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Grey Expedite Logistics logoGrey Expedite LogisticsTruck Dispatch

Onboarding

From first call to first load

Four steps, most of them same-day. Nothing you have to figure out alone, and no contract signed before you have spoken to a human being.
Start Step One

The process

Sign Up → Documents → Dispatcher → Haul

  1. 01

    Sign Up

    About 10 minutes

    Fill out the dispatch request form or call the desk. We ask about your equipment, your authority, the lanes you want to run and the home time you need. No contract signed at this stage — this is a conversation, not a commitment.

    • Tell us your equipment type and trailer specs
    • Share your preferred lanes and operating region
    • Set your home-time expectations up front
  2. 02

    Submit Documents

    Same day

    We need a short packet to get you into broker systems: your MC authority letter, a W-9, your certificate of insurance naming the required coverages, and a signed dispatch agreement. Send photos from your phone — we will clean them up.

    • MC / DOT authority letter
    • Certificate of Insurance (auto liability + cargo)
    • Signed W-9 and dispatch service agreement
    • Notice of Assignment if you are already factoring
  3. 03

    Get Matched With a Dispatcher

    Within 24 hours

    You are assigned one dedicated dispatcher who specializes in your equipment type, plus a named backup who has access to your file. You get their direct line. You will not re-explain your situation to a new person every week.

    • One dedicated dispatcher, matched to your equipment
    • A named backup with full access to your file
    • Direct phone line — no queue, no ticket system
  4. 04

    Start Hauling

    Typically 24 – 72 hours

    Your dispatcher starts working loads immediately. Every option comes to you before it is booked — you approve the rate, the lane and the timing. Settlements, invoicing and check calls run in the background from day one.

    • First load options within a business day
    • You approve every rate before booking
    • Same-day invoicing from your first delivery

Paperwork

What you need on hand

Send photos from your phone — we clean them up and submit them. Most carriers have everything below already.

  • MC / DOT Authority Letter

    The authority letter FMCSA issued when your operating authority was granted. A phone photo is fine.

  • Certificate of Insurance

    Auto liability and cargo coverage at the limits brokers require — typically $1M auto and $100K cargo.

  • Signed W-9

    Standard IRS form so brokers can set you up as a payee without a delay.

  • Dispatch Service Agreement

    Our week-to-week agreement. 30-day written cancellation, no termination fee.

  • Notice of Assignment

    Only if you already factor your invoices — it tells brokers where to send payment.

  • Voided Check or ACH Form

    Optional, but it speeds up direct-pay setup with brokers who offer quick pay.

Brand-new authority? You will not have broker history yet, and some brokers gate on authority age. We will be straight with you about which doors are closed for the first six months, and we focus your early weeks on brokers and 3PLs that do not have that requirement.

Most carriers are hauling in 72 hours

Start the paperwork now and your dispatcher can be working loads for you by the end of the week.

Request a Dispatcher+1 (301) 246-0227