1. Overview
Grey Expedite Logistics LLC (“Grey Expedite Logistics”, “we”, “us”) operates this website and provides truck dispatch services to motor carriers in the United States. This policy explains what information we collect, why we collect it, and the choices you have.
By using this site or submitting a form, you agree to the practices described here.
2. Information we collect
Information you give us. When you submit a dispatch request or contact form we collect the details you enter, which may include:
- Name, company name, phone number and email address
- MC and/or DOT number and years of operating experience
- Equipment type and preferred lanes or operating region
- Any additional details you include in a message
Onboarding documents. If you proceed to onboarding we collect operating authority documentation, certificates of insurance, tax forms (W-9), banking or factoring details required to route payment, and signed service agreements.
Automatically collected data. Like most websites we receive standard log information — IP address, browser type, referring page, and pages viewed. If you accept cookies we may also collect analytics about how you use the site.
3. How we use information
- To respond to your dispatch request or message, usually by phone
- To set you up in broker and shipper carrier packets under your authority
- To book, dispatch, invoice and track loads on your behalf
- To verify operating authority, insurance and compliance status
- To send service-related updates about your account and loads
- To improve the website and understand how carriers find us
- To comply with legal, tax and recordkeeping obligations
We do not sell your personal information, and we do not share your contact details with third parties for their own marketing.
6. Data retention
We keep dispatch and settlement records for as long as required by federal and state transportation, tax and recordkeeping rules, and for a reasonable period afterward. Form submissions from carriers who do not onboard are retained for no longer than necessary to follow up.
7. Security
We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
8. Your choices and rights
You may request access to, correction of, or deletion of the personal information we hold about you, subject to records we are legally required to keep. Depending on your state of residence — including California, Colorado, Connecticut, Texas, Utah and Virginia — you may have additional rights under state privacy law.
To make a request, email support@greyexpeditelogistics.com.
9. Children's privacy
This site is intended for commercial motor carriers and is not directed to anyone under 18. We do not knowingly collect information from children.
10. Changes to this policy
We may update this policy from time to time. The “last updated” date at the top of this page reflects the most recent revision. Material changes will be announced on this page.
11. Contact us
Questions about this policy or your information:
Grey Expedite Logistics LLC+1 (301) 246-0227
support@greyexpeditelogistics.com
See also our Terms of Service.